Key facts
- GoDaddy Web Hosting (cPanel) plans include a 1-day daily backup; 7, 14 or 30 days of backups are a paid upgrade (checked October 2026).
- IONOS UK web hosting plans list daily backups, DNS management, a personal consultant and 24/7 support (checked October 2026).
- 123 Reg web hosting plans list daily automated backups, cPanel and a free domain for the first year (checked October 2026).
- Krystal shared plans use cPanel, with daily backups on entry plans and 4-hourly on Emerald and above (checked October 2026).
- 20i shared hosting lists free daily automated backups with restore points from the last 7 days and 24/7 UK support (checked October 2026).
- dijitul Complete Hosting is £1 a day + VAT and includes migration, Plesk, Cloudflare DNS management, daily backups kept for 14 days, 10 POP3/IMAP email accounts, free SSL and one domain per year.
How we made this comparison
We read each provider's own UK shared hosting pages and help articles in October 2026 and noted what they say about backups, DNS, control panel and support. Facts we checked are marked (checked October 2026). Where a provider's page did not say something clearly, we have written check with provider rather than guess. Prices and features change often, so always confirm on the provider's own site before buying.
We have left out uptime figures, speed claims and review scores, because they are hard to compare fairly and change all the time.
What's included: side by side
| Provider | Control panel | Backups | DNS | Support |
|---|---|---|---|---|
| GoDaddy (Web Hosting, cPanel) | cPanel (checked October 2026) | 1-day daily backup included; 7, 14 or 30 days are a paid upgrade (checked October 2026) | Check with provider | Check with provider |
| IONOS | IONOS own panel | Daily backup listed on plans (checked October 2026) | DNS management listed as included (checked October 2026) | 24/7 support and a personal consultant listed (checked October 2026) |
| 123 Reg | cPanel (checked October 2026) | Daily automated backups listed on all plans (checked October 2026) | Check with provider | Phone 0345 450 2310 and live chat listed; hours: check with provider (checked October 2026) |
| Krystal | cPanel (checked October 2026) | Daily on Amethyst and Ruby, 4-hourly on Emerald and above (checked October 2026) | Managed in cPanel Zone Editor or client area (checked October 2026) | Ticket, live chat and email; phone weekdays 9:00 to 20:00 on entry plans (checked October 2026) |
| 20i | My20i (checked October 2026) | Free daily automated backups, restore from the last 7 days (checked October 2026) | Check with provider | 24/7 UK support by live chat and ticket (checked October 2026) |
| dijitul Complete Hosting | Plesk, your own login | Daily backups included, kept for 14 days | Cloudflare DNS set up and managed for you | UK-based support from real people, phone 01623 650333 |
What the table tells you
The good news for buyers: daily backups and free SSL are now standard among the better-known UK hosts. The differences are elsewhere.
- Backup history. One day of backups is very different from seven or thirty. If a problem goes unnoticed for a week, a 1-day backup cannot help. Ask how far back you can restore, and whether restores cost extra. dijitul keeps daily backups for 14 days, and restores are done by our team.
- Who does the work. The shared plans above are self-service products. You set up DNS, move your site and fix PHP issues yourself, or ask support for help. dijitul is managed: we do it for you.
- Introductory pricing. Several providers show a low first-term price with a higher renewal price. Compare the renewal price over three years.
- Old websites. Self-service hosts usually retire old PHP versions on a fixed schedule. If your site depends on PHP 5.6 or 7.x, ask before you move.
Which one should you pick?
Being fair to everyone in the table:
- If you want a self-service host with strong UK support and you are happy to manage the site yourself, Krystal and 20i both advertise UK-based support and are worth a look.
- If you want a bundle with a big brand and a free first-year domain, IONOS, 123 Reg and GoDaddy all offer that, but check renewal prices and backup retention.
- If you want someone to move your site, run your DNS, keep backups and look after an older website for one fixed price, that is what dijitul Complete Hosting is for, at £1 a day + VAT.
See also dijitul vs budget hosting and our guide on how to choose a UK web host. Ready to move? Order online and we handle the migration.
Frequently asked questions
Which UK web hosts include daily backups?
In October 2026, GoDaddy (1-day retention on cPanel plans), IONOS, 123 Reg, Krystal and 20i all listed daily backups on their shared plans. Retention and restore options differ, so check how many days you can go back. dijitul Complete Hosting includes daily backups kept for 14 days at £1 a day + VAT.
Does GoDaddy include backups with web hosting?
GoDaddy's help pages said in October 2026 that Web Hosting (cPanel) plans include an automatic daily backup with 1 day of retention, and that 7, 14 or 30 days of backups are available as a paid upgrade. Check GoDaddy's current terms before relying on this.
What control panel do UK hosts use?
In October 2026, GoDaddy, 123 Reg and Krystal listed cPanel on their shared plans, 20i used its own My20i panel and IONOS used its own panel. dijitul uses Plesk and gives each customer their own Plesk login.
Which UK host is best for an old website?
Look for a host that will keep older PHP versions available and help you get the site working, rather than just switching off old PHP. dijitul specialises in this: Complete Hosting at £1 a day + VAT includes migration and support for older PHP sites where it is safe to do so.
Is this comparison up to date?
The provider facts were checked on each provider's own website in October 2026 and are marked as such. Hosting plans and prices change often, so always confirm details on the provider's site before you buy. We do not include uptime figures or review scores.
Related
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